Privacy Policy
Last updated: May 2025
1. Who we are
HarmoniaLove ("we", "us", "our") is an international dating platform designed for meaningful connections for people 40+. We are committed to protecting your privacy and handling your personal data with care and transparency.
For privacy-related questions, contact us at: privacy@harmonialove.com
2. Data we collect
We collect the following categories of personal data:
- Account data: Name, email address, password (hashed), profile photo
- Profile data: Age, gender, location, bio, interests, lifestyle preferences
- Communication data: Messages sent through the platform (stored encrypted)
- Verification data: Phone number (for SMS verification), verification level
- Payment data: Handled by Stripe — we do not store card details
- Usage data: Login timestamps, feature usage, match interactions
- Technical data: IP address, browser type, device information
3. How we use your data
- To provide and improve the HarmoniaLove platform
- To match you with compatible profiles using our AI system
- To translate messages in real-time using DeepL
- To detect and prevent fraud, scams, and fake profiles
- To send transactional emails (verification, password reset)
- To process payments via Stripe
- To comply with legal obligations
4. AI processing
HarmoniaLove uses artificial intelligence for:
- Scam detection: Messages are automatically analyzed for fraud patterns via Anthropic's Claude API
- Compatibility matching: Profile data is used to calculate AI-based compatibility scores
- Trust scoring: Behavioral analysis to determine profile trustworthiness
- Translation: Messages are translated via DeepL API
You may opt out of AI-based matching by contacting us, though this will limit your ability to use core platform features.
5. Data sharing
We share your data only with trusted service providers necessary to operate the platform:
- Supabase/PostgreSQL — database hosting
- Cloudinary — photo storage and delivery
- Stripe — payment processing
- DeepL — message translation
- Anthropic — AI scam detection and matching
- Twilio — SMS phone verification
- Resend — transactional emails
- Vercel — platform hosting
We do not sell your personal data to third parties.
6. Your rights (GDPR)
If you are in the European Union or EEA, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your account and data
- Portability: Receive your data in a machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw consent: At any time for consent-based processing
To exercise your rights, email: privacy@harmonialove.com
7. Data retention
We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
8. Cookies
We use essential cookies for authentication (session management) and security. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this may affect platform functionality.
9. Security
We implement industry-standard security measures including:
- HTTPS encryption for all data in transit
- Bcrypt password hashing
- JWT token-based authentication
- Stripe's PCI-compliant payment processing
- Regular security audits
10. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on the platform. Continued use of HarmoniaLove after changes constitutes acceptance of the updated policy.
Questions about this policy? Contact us at privacy@harmonialove.com or visit our Contact page.